Paramount Vapor
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Customer Service

Shipping & Delivery
All orders are shipped within 1 business days of payment approval. Rush Orders are shipped out the same day or the following business day, depending on the time they are placed. We now ship all USA orders via Super-Fast UPS SHIPPING. Rush orders are typically delivered in 1-4 business days, and Non rush orders in 3-5 business days. Orders can sometimes take 1-2 business days longer during holiday seasons, with high mail volume. UK and CANADA orders please allow up to 14-21 days for your order to arrive. Orders outside the US are not eligible for rush delivery. 
Returns & Replacements

Refund are availible on all un-opened items within 14 days of purchase or store credit on any open items within 30 days of purchase.

Due to the nature of smoking devices and vaporizers we will only accept returns on unused and unopened merchandise for store credit within 14 days of purchase. Opened or used merchandise is not returnable or exchangeable. This includes all vaporizers, hookah, tobacco pipes, etc.  Please contact the manufacturer for all warranty claims.

Replacement items cannot be exchanged or returned.

Send your exchanges/returns to:
Next Generation Vapes
c/o Customer Service Dept.
172 South New York Road
Absecon, NJ
08201
Please call us 9-5 Eastern time for questions on our return policy.
609-748-1702 (9am -3pm Eastern Time)
Notice to Minors
Using your PARENTS credit card WITHOUT proper authorization IS BREAKING THE LAW. You MUST be 18 to purchase or you will be prosecuted.
Notice to Criminals
Next Generation Enterprises LLC has pioneered new technology that helps law enforcement officials track down suspected credit card abuse criminals and has effectively aided in the arrest of over 4 dozen fraud criminals! If you attempt to purchase merchandise with a stolen credit card your can easily be tracked and apprehended (even if you are using a proxy connection or software designed to protect your ip and computer). If you are taking part in criminal activities please beware and leave our website!